Crewe firm moves offices to cater for expanding workforce

Crewe firm Cymphony has moved to new offices at Crewe Hall Farm to cater for its expanding team.

The company specialises in handling inbound calls, webchats and virtual assistant services.

The move means it is more than doubling the office space to 6,500 sq ft with room to increase the current headcount threefold within the next four years.

New premises will give the company scope to achieve its expansion plans.

The office includes a state-of-the-art learning and development centre with audio visual (AV) facilities for both face-to-face and remote learning, as well as a luxury breakout room for staff to relax and recharge.

Tim Morris, managing director of Cymphony, said: “We are very excited to have moved – it’s a great building in a fantastic setting and will provide the up-scale we need to work better as a team and collaborate with our clients.

“The relocation reflects the growth we have undergone since the company was founded in 2014, allowing us to demonstrate exactly what we can offer as an employer to recruit and retain the best people from Crewe, Cheshire and the rest of the UK.”

Cymphony has spent almost £500,000 on its new environment.

Tim added: “Due to the nature of our business, we felt that it was important to replicate our culture and our values – first-class services, customer first attitude and a dedication to great value – in the office.

“Our specialism is building strong relationships with our clients and their customers with a personal touch, so we have made sure this has been captured in the design of the workspace for our employees.”

The firm was previously based at Macon Court in Crewe.

Its new address is The Dovecote, Crewe Hall Farm, Old Park Road, CREWE, Cheshire, CW1 5UE.